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Privacy Policy

Last updated: April 8, 2026

Lighthouse Plumbing ("we," "us," or "our") operates the website located at lighthouseplumbing.com (the "Site"). This Privacy Policy describes how we collect, use, and share information when you visit our Site or use our services.

Information We Collect

Information You Provide

When you fill out a contact form, request an estimate, or otherwise communicate with us, we may collect:

  • Your name
  • Phone number
  • Email address
  • Home or service address
  • Description of the plumbing service you need

Information Collected Automatically

When you visit our Site, certain information is collected automatically through cookies and similar technologies, including:

  • IP address and approximate location
  • Browser type and operating system
  • Pages visited, time spent on pages, and referring URLs
  • Device type and screen resolution
  • Click and interaction data

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide plumbing services
  • Schedule appointments and send service confirmations
  • Improve our website, services, and customer experience
  • Measure the effectiveness of our advertising campaigns
  • Comply with legal obligations

Google Analytics & Google Ads

We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often you visit, what pages you view, and what other sites you visited before coming to ours. We use this information solely to improve our Site and marketing efforts.

We also use Google Ads conversion tracking and remarketing features. These services use cookies to serve ads based on your prior visits to our Site and to measure the effectiveness of our advertising. Google may use information collected through these services in accordance with its own privacy policy.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can manage your Google Ads preferences through Google Ads Settings.

Cookies

Our Site uses cookies—small text files stored on your device—to improve your experience and support our analytics and advertising. The types of cookies we use include:

  • Essential cookies: Required for the Site to function properly.
  • Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics).
  • Advertising cookies: Used to deliver relevant ads and track conversions (e.g., Google Ads).

Most web browsers allow you to control cookies through their settings. Please note that disabling cookies may affect your experience on our Site.

Information Sharing

We do not sell your personal information. We may share your information in the following limited circumstances:

  • Service providers: Third parties that help us operate our business (e.g., web hosting, analytics, advertising platforms).
  • Legal requirements: When required by law, regulation, or legal process.
  • Business transfers: In connection with a merger, acquisition, or sale of assets.

Data Retention

We retain personal information for as long as necessary to provide our services, fulfill the purposes described in this policy, and comply with legal obligations. Contact form submissions are retained for the duration of our business relationship and a reasonable period thereafter.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our Site is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after any changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

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